Please note that we ship all orders from our Jeddah warehouse Sunday through Thursday All orders are usually shipped from our warehouse after its ready
For all personalized and pre-order items please allow 14-20 business days from the order date (not including delivery time) for the item to ship.
Domestic ( in Saudi Arabia)
DHL SHIPPING will take 2-3 days after your order is ready
POSSIBLE DELAYS DUE TO CUSTOMS
GULF COUNTRIES: DHL 2-3 Days after your order is ready
INTERNATIONAL: DHL 4-6 Days after your order is ready
Any applicable taxes and duties are not included in the checkout total. These are determined by the customs agency in the destination country. The agency will notify the recipient either by mail, phone, or email to pay these charges, so that the shipment can continue to its destination. We have no control over this and are not responsible for any additional fees.
Once we handpack and prepare your package for shipping, we will hand it off to a third party courrier so that your package will arrive to you safe and sound! In the case that your package is lost or stolen in transit or upon arrival, m-t-jewellery does not take responsibility for it. All claims must be made through the carrier your package was shipped with.